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Zen Apps Factory

ZenMention

Get your Zendesk Mentions In Slack

Emails are boring…
When support agents mention your name in a ticket, the message will be sent to Slack!
Streamline your cross-team communication and reduce tickets' handling time.

The app doesn't transmit nor store any information, not even cookies, subdomain name nor any other information.

Emails are boring! Get Zendesk Mentions on Slack!

ZenMention Install screen

Control which agents would have access - restrict to specific roles/groups

OAuth Slack App

Authorize ZenMention's Slack app to receive messages from Zendesk - might require Slack specific permissions

Mention on Zendesk

Receive on Slack

Comments, including images or attachments sent to Slack

Emails are boring! Get Zendesk Mentions on Slack!

ZenMention Install screen

Control which agents would have access - restrict to specific roles/groups

OAuth Slack App

Authorize ZenMention's Slack app to receive messages from Zendesk - might require Slack specific permissions

Mention on Zendesk

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