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ZenNotification

Never miss an update

With ZenNotification, critical Zendesk events pops up as a Chrome notification - new comments, fresh assignments, status flips to Open, or tickets that land in a view you track. Respond in real time!


Features

  1. Configurable notifications for Assigned and Followed tickets - Receive notifications for new comments, status changes, and re-assignments.

  2. Configurable notifications for Views - Select the views that matter to receive a notification when a new ticket enters.

  3. Suppress notifications from specific agents - great for automation users

  4. Account switching - Reconfigure the Zendesk subdomain to switch between accounts.

  5. Activity log - Review the most recent notifications inside the Chrome extension UI, or download a CSV containing the last 100 notifications for audit or reporting purposes.

  6. Notification controls - Enable or disable sounds, and clear all active alerts in a single action.


Data protection

ZenNotification processes events locally in your browser and does not transmit, collect, or store ticket content or personal data.



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